Outset’s unique approach represents a highly efficient and cost effective model for managing employee relations.
Our ER advisory service offers unlimited telephone and email support, with case management of every enquiry seen through to resolution or referral. Working with a designated lead advisor from our experienced HR team and with the backing of our employment lawyers, managers are enabled to own responsibility for their ER issues whilst being supported and coached. It ensures consistency of approach and reduces legal and operational risk.
This case managed approach delivers:
- Identification of the reason for the issue
- Support through the best process
- An accurate record through to outcome
- Trend analysis enabling continuous improvement
- Scope for user feedback
Through extensive investment in expertly skilled people, clearly defined process and state of the art technology, Outset’s ER advisory service is able to deliver excellence at an extremely competitive price, making it a highly cost effective choice for your business.