FUJIFILM Speciality Ink Systems

“I have worked with Outset for many years and I have found that they never rest on their laurels and constantly strive to work in partnership with us to ensure that their advice reflects our commercial ethos and approach to human resources and risk management.”

— Malcolm Frier, HR Director


H J Heinz Group

“We have greatly valued the support from Outset. The unique strategic HR understanding has proved itself.”

— Nigel Perry, HR Director


Brake Bros. Ltd

“The employment law specialists at Outset have always provided clear, concise and practical advice and assistance on tribunal claims.  They keep costs down and customer satisfaction up!”

— HR Director



“Outset’s ongoing assistance proves their immense capability in the fields of human resources and employment law.  They have delivered programmes of support that have allowed us to successfully address our business needs whilst managing those of our employees and their unions.”

— Ian George



“I have worked with Outset and directly with Patrick as the lead consultant for 5 years. He has provided support and various solutions to employee relations problems to clients supported while consulting and to my current organisation.  The advice provided is expert, solid, detailed, delivered in reader friendly briefing documents without unnecessary jargon for the lay person and focused at all times to a successful end result. Patrick is empathetic to the client’s needs and will present the realities of problems with diplomacy, consideration for cultural barriers and discretion. Very trustworthy, consistent and reliable. I have no hesitation in recommending the services of Outset or Patrick Glencross.”

— Sharron Harvey, HR Manager



“Biffa has been working with Outset for a number of months on a range of HR related matters. Outset have provided a very swift and professional service with that added personal touch that is so important when dealing with HR related issues.  Megan in particular has helped me to better understand how I can make decisions for the business with the confidence and knowledge that they are practical and well informed. I value the service and support that Outset provide for Biffa and I look forward to continuing to work together.”

— Rachel Linley, HR Manager